Privacy

Privacy Policy for WorkplaceTrainer

Last Updated: August 25, 2025

WorkplaceTrainer.ca ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website and related services (the "App"), which provides jurisdiction specific mandatory harassment and violence prevention training.

By using the App, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide, administer, and improve our services.

Account Information: When you register, we collect your first and last name and email address.
Training Progress and Performance Data: We collect your progress through course modules, quiz scores, completion status, and the final certificate of completion.
Device Information: Our support team may collect information about your mobile device, including operating system, unique device identifiers, and mobile network information to ensure the App functions correctly.
Usage Data: We collect data so that we can pull reports on how users interact with the App (e.g., time spent on modules, features used) for analytics and service improvement.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your user account.
To deliver, administer, and track your training progress.
To generate a Certificate of Completion for your employer's records.
To troubleshoot technical issues, improve App performance, and develop new features.
To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

With Service Providers: We may engage trusted third-party companies to perform services on our behalf, such as cloud hosting, data analytics, and customer support. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
For Legal Reasons: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

We do not under any circumstances sell your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal and regulatory requirements.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to certain legal exceptions.
To exercise these rights, please contact us at support@workplacetrainer.ca.

6. Security

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption, secure socket layer (SSL) technology, and access controls.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@workplacetrainer.ca
Website: www.workplacetrainer.ca

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